Frequently Asked Questions

Q: What are the best ways to contact you?
A: We are always available to answer emails at sweettreatsbylexx@gmail.com or you can shoot me a message on messenger! (Please allow at least 24 hours for a response)

Q: What are your hours? When are they updates? A: We are Closed on Sunday & Monday’s! However, we are open from 4pm-9pm Wednsday-Friday and 9am-6pm on Tuesday & Saturday! All emails, phone calls and cake inquires will be answered during business hours. ***Please allow 24 hours for a response!

Q: Do you offer Gluten Free or Vegan products?

A: Sorry, but at the moment we do not offer Vegan or Gluten free products.

Q: Do you offer refunds?

A: Refunds are only for damaged items. (such as via USPS) If items are damaged in your possession after leaving the shop no refund will be allowed!

Q: What are your forms of payment?

A: We accept Visa, MasterCard, PayPal, Google Pay, Apple Pay, and Cash.

Q: How far in advance do I need to place my order?

A: All cake orders need to placed a 2 week (14 DAYS) prior to the event day and will require a 50% non-refundable deposit! Any last minute orders will require a $50 Rush Order Fee on top of the order total! Our next day order fee is DOUBLE the order total.

Q: Do you deliver?

A: Yes, I do deliver! I charge a $10 delivery fee for all orders 20 miles or under. Anything over that will have additional .$75 per mile.

Q: Can I pay for my cake in full when I pick it up?
A: No! All cakes require a 50% non-refundable deposit that must be paid at least 12 hours after receiving the invoice. The remaining balance has to be paid a WEEK prior to delivery/pickup date.


Q: Do you offer test tasting?
A:Yes, we do offer taste testing. It is a 30 to 45 minute consultation.