Sweet Treat By Lexx Policy

Order Processing

All orders are baked a day prior to its due date. Most baking is taken place at night depending on the order scheduling.
We require a 2 week (14 day) advance on ALL custom orders. Any order placed less than 14 days from the event due date will be charged a $50 Rush Fee onto of the orders total. Our next day order fee is double the order total.
All orders comes with a 50% NON-REFUNDABLE deposit that has to be paid 48 hours after the invoice is sent! The deposit does go toward the order balance, the remaining balance is due A WEEK BEFORE scheduled pickup/Delivery

Refund Policy

Refunds are only for damaged items sent via messenger
(USPS, FedEx). If an item is damaged in your possession after leaving the shop no refund will be allowed!
Refunds normally take 3-7 days to process depending on your bank. I will NOT send refunds via cashapp, zelle, or cash if your order was not originally paid through those methods.